Specify what happens at each handover
We work with operations, IT and suppliers to define the process and allocate functions to the ERP, warehouse software, controls and people. Master data, stock ownership, order release, transport and confirmations need agreed rules. Existing software capability is checked before additional functions or systems are proposed.
We also specify what happens when a destination is blocked, a label cannot be read, a load is unsuitable or a message is missing. The description sets out what the operator can do, how the process can restart and how the systems are reconciled afterwards. We check design changes against the agreed requirements and their effect on cost, schedule and tests.
What you receive
System responsibilities and interfaces
Process and data descriptions across the ERP, WMS, material-flow controls, production systems and equipment, including manual steps and exceptions.
Test cases and acceptance criteria
Expected results linked to requirements, with prerequisites, test data, responsibilities and evidence for the agreed factory, site, integration and user tests.
Defect follow-up and acceptance evidence
Recorded results, unresolved defects and retests, with their effect on operation and the decisions required for acceptance.
Cutover, ramp-up and stabilisation
Preparation for migration, temporary operations, training, staffing and fallback within the agreed role. During ramp-up, an issue list records operating impact, responsibility, planned corrections and retest results.
Test the intended operation
We plan tests around the flows that will use the same capacity at the same time. Each test needs suitable stock, data, staff and connections to the systems involved. Before cutover, the team agrees the sequence, fallback arrangements and conditions for restarting. Test records show unresolved defects and their effect on operation so the authorised client representatives can make the contractual acceptance decision.
Illustrative interface test
The pallet arrived. Its confirmation did not.
A pallet reaches its destination, but its arrival confirmation is lost. A retry could duplicate a stock posting; an unresolved task could prevent the next order from proceeding.
- 01
Set up the interruption
In an agreed test environment, interrupt the confirmation after the physical movement and record the state in each system.
- 02
Check recovery
Restore communication and verify the agreed retry behaviour. The recovery must avoid a duplicate movement or stock posting.
- 03
Check the operator's view
Check that the physical stock and system records match, any remaining fault is visible to the operator and the agreed recovery procedure can be followed.
The actual test sequence depends on the agreed system architecture and recovery procedures.